Band 3 Secretary - Colorectal

Job summary

Would you like to be part of a well-established, enthusiastic Colorectal Specialist Nursing Team? Our Colorectal Nursing team provides care and support for patients with colorectal cancer and for patients who require stoma management across 3 hospital sites in both inpatient and outpatient settings. We have a vacancy for 37.5 hours per week secretary to the nursing team. The post holder will be required to work across the three sites as service requires supporting the clinical staff and service users.

The post holder will provide a comprehensive and efficient secretarial and administrative service to the team, whilst displaying empathy and sensitivity to patients/relatives/carers/GPs and other Health Care Professionals. The postholder will possess a knowledge of secretarial practices, software programmes used by the Trust, understand medical terms and whilst maintaining good organisational skills. The postholder will have a basic knowledge of work procedures, some of which will be non-routine.

In return we can offer you a supportive, friendly working environment and opportunities for personal professional development

Main duties, tasks & skills required

To provide a confidential secretarial and administrative service for the Colorectal Nurse Specialist team in a timely manner adhering to Trust policies and procedures.

Duties include:

*Providing a point of contact for patients, relatives, General Practitioners, other multi disciplines and departments. Take appropriate action to ensure effective communication between members of the team. To use judgement and discretion in the urgency of reporting such information to senior colleagues. Some calls will be of a sensitive/distressing nature and the ability to act in a professional and sympathetic manner is essential.

*Supporting the telephone helpline service under the supervision of the nurse specialists, triaging appropriately.

*Typing from audio/nursing entries, general correspondence, result letters, discharge summaries, reports etc, requiring the use of medical terminology. Some documents may be of a complex or distressing nature. To record and distribute minutes from departmental meetings

*Checking and booking appointments on the Trusts computer systems, input, alter and update confidential data

*Maintaining an efficient filing system as required, obtain medical notes, receive and distribute post, stock ordering, photocopying/scanning and administration of user surveys

*Occasionally organising patient meetings, educational events, stoma Open Days or make travel arrangements.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

• Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
• Offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. We do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at https://birminghamandsolihullcovidvaccine.nhs.uk where you can also find out more about how to access vaccination.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

Good General Education (e.g. GCSE English and

Maths A-C) GCSE Level 9-4

E

Business Administration NVQ level 3 or equivalent

experience in a clerical environment

Experience

Essential

*Please Note : For a detailed person specification for this vacancy, please see attached person specification* 

Additional Criteria

Essential

*Please Note : For a detailed person specification for this vacancy, please see attached person specification*

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Rebecca Billingsley 

Rebecca.billingsley@uhb.nhs.uk 

07973975773