Band 3 Medical Secretary - Ophthalmology

The closing date is 23rd Oct 2022

Job summary

The Department of Ophthalmology is looking for an enthusiastic and flexible member of staff to work as part of the clerical team. Ophthalmology is a busy department, with a high volume of patients coming through the department on a daily basis and as such the individual should be confident, competent, possess good communication skills and be well organised. A good standard of education, the ability to organise the workload and work independently, as well as part of a team is also an essential aspect of this role. The successful candidate will work as part of an established team of medical secretaries and will work closely with clinical staff and managers to achieve all local and national targets in line with RTT and 18 week pathways. The role is for 37.5 hours to be worked over 5 days and will involve cross site working, predominantly the role will be based at Solihull Hospital. 

Main duties, tasks & skills required

To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To be responsible for the organisation of meetings, preparation of agendas and taking of minutes. To organise case conferences, seminars and travel arrangements and assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets

To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature

To touch type from audio and / or shorthand the following documents: clinical letters; results letters; discharge summaries; medical reports; Coroner's reports; police reports; scientific manuscripts and abstracts; reports in response to complaints; teaching, educational and research materials. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature

To draft letters on behalf of the Consultant(s) in a sympathetic but easily understandable manner, for example when informing patients of their test results

For more information on duties and qualifications please refer to the job description and person spec.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

*Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4

*Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

Experience of dealing with the Public/Customer service experience

Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)

Experience of using IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Helen Moore 

 

07771807861 

Pay scheme

Agenda for Change 

Band

Band 3 

Salary

£21730.00  to £23177.00 Yearly 

Contract

Permanent 

Working pattern

Full-Time, Flexible Working 

Reference number

304-47481PM 

Job locations

Solihull Hospital 
Lode Ln 
Solihull 
West Midlands 
B91 2JL 

Attachments

This vacancy is closed to applications.