Band 4 Medical Secretary/Supervisor

Job summary

A fantastic opportunity has arisen for a Band 4 Medical Secretary/Supervisor to join the Paediatric Neonatal team based at Birmingham Heartlands Hospital. The post-holder will be expected to provide a comprehensive and efficient secretarial service to the Neonatal Consultant(s) and their medical team, being the first point of contact for patients/other professionals therefore excellent communication skills are required. You will be dealing with complex information on a daily basis and will be required to use your initiative and judgement using your acquired skills and knowledge whilst maintaining confidentiality at all times. The post-holder will also be responsible for the day to day running of the office, training and supervision of other medical secretaries/administration staff.

Hours of work are 30 hours per week, Monday - Friday to enable the smooth running of the service.

Main duties, tasks & skills required

The main duties will include audio typing of clinical letters, reports, results and any other admin letters/reports as required; organisation of meetings, preparation of agendas and taking of minutes, diary management, booking, rescheduling and cancelling of appointments, record keeping, providing day to day supervision to secretaries/admin staff, allocating, and monitoring of workloads on a daily basis whilst adhering to trust deadlines, participating in training of new members of staff, and any other tasks that fall within the job description. 

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

* Please note: For more information in regards to this vacancy, please see the attached job description * 

Person specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4

*Business Administration NVQ level 3 or equivalent experience in a clerical environment

*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

*Working knowledge of medical terminology

Experience

Essential

*Experience of working as a Medical Secretary

*Experience of dealing with the Public/Customer service experience

*Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)

*Experience of using IT systems

*Experience of working in Healthcare

*Good Organisational skills

*Able to use own initiative and deal with the unpredictable

*Able to work under pressure and to multi-task

*Able to work to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Kim Alderson 

07770431172