Band 3 Theatre Administrator

Job summary

We are the NHS. We provide the care and services that you, we and our families would want to use.

At University Hospitals Birmingham our teams are committed to building healthier lives -- this starts with our nonclinical support functions. These crucial service delivery teams allow the Trust to function and give first class care to our Teams and Patients.

At The Queen Elizabeth Hospital we perform over thousands of operations a year -- to ensure the success of this service we reply heavily on our admin team - with that we are now expanding this department and have a few vacancies in our team, one at the QEHB and another post at Heartlands to support the wider department.

As part of the invaluable Team, you will be a reliable and committed candidate who will help ensure we are continually adhering to our Trust values of Kind Connected and Bold. Working closely with theatres and reporting to the Office Manager, you as a key member of this team will have a direct and positive impact on how we care for our patients within the hospital.

What's in it for you?

One of largest employers with a worldwide and enviable reputation-- which is recognised for providing 1st class care. To be part of team where you are valued, and your opinion and ideas make a difference.

*Public sector pension

*Access to onsite Temporary employment bank -- where additional shifts can be selected

*Shopping Discounts (via Blue Light card)

*Free Access to latest vaccinations such as Covid and Flu.

Main duties, tasks & skills required

The successful candidates will be able to support all staff in an extremely busy Theatre Office.

Your responsibilities will include report writing, drafting of letters, and replying to correspondence. In addition, you will book Allocate Shifts, inputting of Annual Leave and schedule appointments using our in-house systems --full training will be provided.

Ideally, you've worked within a similar capacity, with experience in providing all round administration support. Your workload will be varied and with that challenging -- however being able to multitask in an efficient manner whilst maintaining a caring and helpful attitude underpins everything you do - to make a difference to your team and the patients that rely on us to care for them. You'll have excellent communication and organisational skills and be confident to make judgements unaided. You will be able to work proactively to problem solve and work on your own initiative.

Data Input, accurately imputing data using a variety of Trust IT systems in a timely way.

Review and action electronic correspondence and disseminate appropriately.

Ordering stock, supplies and fulfilling ad-hoc theatre ordering requests. Assist in the introduction of new technology and new working practices to ensure the smooth running of the Office.

To have a good working knowledge of Microsoft Applications for data inputting designing documents and producing official letters.

Maintain confidentiality at all times adhering to Data protection Act.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

*Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 

Desirable

*Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

*Experience of dealing with the Public/Customer service experience

*Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)

*Experience of using IT systems

Desirable

*Experience of working in a busy environment

*Experience of working in Healthcare

Additional Criteria

Essential

*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion

*Good keyboard / IT skills

*Good organisation skills and ability to multitask

*Good time management skills

*Ability to deal professionally with enquiries from staff

*Ability to problem solve

*Understand confidentiality and apply the principles

*Ability to pay attention to detail where there are predictable interruptions to the work pattern

*Ability to deal with stressful situations and sensitive

*Work effectively and flexibly as part of a team to meet the needs of the services

*Confident in dealing with people at all levels

*Must be able to demonstrate an understanding of equality and diversity

*Mature open and flexible approach to work

*Demonstrates care and compassion

*Good inter-personal and communication skills.

*Good organisational skills

*Team Player

*Conscientious

*Demonstrates reliability, motivation and commitment

*Ability to travel to multiple sites

Desirable

*Ability to work under pressure and deal with stressful situations 

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Annette O'Reilly 

Annette.O'Reilly@uhb.nhs.uk 

01213712854