Band 7 Senior Orthodontic Technician and Department Manager

Job summary

A fantastic opportunity has arisen for a self-motivated, proactive individual to join our close knit dynamic team. This position is well suited to someone who is enthusiastic and looking to apply their technical and management skills, and is passionate about making a difference for our patients. The candidate will be responsible for the general management of the Orthodontic Department including the Orthodontic laboratory, working closely with the Consultant and management.

A busy laboratory based within the department of Orthodontics, at Good Hope Hospital is part of University Hospitals Birmingham NHS Foundation Trust is recognised as one of the leading NHS trusts in the UK. The individual will work closely with clinical team with the common goal of producing Orthodontic technical work and problem solving to the highest standards. Working with the right candidate we will be looking to assess and implement how we move towards digital work flows.

Main duties, tasks & skills required

You will need to demonstrate a high level of manual dexterity, a working knowledge of technical procedures relevant to Orthodontic technology, good communication skills and knowledge of laboratory health and safety. Experience of working effectively with a range of laboratory materials is required and digital techniques are increasingly being incorporated within the workflow. Some prior knowledge and experience of such technology may be advantageous, though not essential at this time.

The post holder will work in the laboratories and will help process and construct work coming from the Orthodontic clinics. In addition you may be called to give technical advice in the clinic with patients. The successful candidate can expect to regularly process models (gypsum) for the construction of appliances/treatment planning, Kesling setups, construct active and passive removable appliances, sleep apnoea and vacuum formed appliances. This is by no means exhaustive and the candidate would be required to be flexible in where they worked in order to provide the support required. There will be an expectation to be involved in all aspects of the running of the lab to ensure the smooth running. The ability to prioritise your own work is an essential part of this role. There will be wider departmental and budgetary responsibilities.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Short-listed candidates will be invited to a selection process which initially includes an appropriate skills test (details to be confirmed). Face to face interviews to be held thereafter with a selection panel. Applicants are strongly advised to study the Job Description and Person Specification before making a formal application. Candidates will be required to carry out a practical assessment along with an interview. The practical assessment may run on a different day to the interview and this will be arranged after shortlisting has been completed.

Informal visits to the department and laboratory are encouraged and can be arranged. For further information about the post, please contact Mr Jaspal Panesar, Consultant Orthodontist -email: jaspal.panesar@uhb.nhs.uk Tel: (0121 4249378) or Joe Edwards, General Manager Maxillofacial and ENT - email: Joe.Edwards@uhb.nhs.uk.

Person specification

Qualifications

Essential

* BSc Dental Technology / BTEC ND Dental Technology, or equivalent

* Professional diploma /H.N.D /C (majoring in Orthodontic Technology), or equivalent.

* Registered with General Dental Council as a Dental Technician.

* Compliant with GDC mandatory training

Desirable

* Post graduate qualification or equivalent experience.

* Evidence of an on-going interest in Orthodontic Technology.

* 2 Years post qualification experience of

Orthodontics within a hospital setting.

* Certificate in PAR Calibration.

* Membership of Orthodontic Technicians Association (via BOS)

Experience

Essential

* A working knowledge of fixed, functional, and removable appliances is required.

* Minimum 2 years relevant post qualification experience (7 years total)

* Experienced in Highly complex appliance design and construction.

* Experience in a specialist dental laboratory

* A good understanding of clinical governance, risk management and health and safety principles.

* Experience in a managerial and leadership role within an acute healthcare setting which is commensurate with the complexity and size of the allocated area of responsibility.

* Experience of developing and maintaining active partnerships with stakeholders in the development of services.

* Experience of directly line managing and providing leadership to team members ranging from bands 3-7

* Experience of managing individual and team performance through the setting of objectives, PDPs and appraisals.

* Ability to make independent decisions when appropriate.

Desirable

* Evidence of ability to provide a high-level Orthodontic service and delivering excellent standards of patient care.

* Experience in hospital Orthodontic/Oral Surgery unit treating a range of cases.

* Experience of PAR scoring

* Experience and Knowledge of budgetary management including sound working knowledge of revenue expenditure, budgets, capital including forecasting trends.

* Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes

* Experience of application of recruitment strategies and workforce development including undertaking skill mix reviews and succession planning.

Additional Criteria

Essential

* Organisational skills -- able to deliver objectives within an agreed timeframe.

* Leadership -- highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams and have them understand the Trust's and assigned speciality's expectations.

* Able to build rapport and credibility with senior clinical and managerial teams in the delivery of performance targets, service delivery and change programmes.

* Analysis -- proven numeric and analytical skills.

* Ability to analyse complex problems and to develop practical and workable solutions to address them.

* Communication -- related to and communicates with all levels of staff.

* Able to prioritise work in the face of competing demands.

* Strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority.

* Good Patient Manner

* Extensive knowledge of practice and policy.

* Presentation skills -- presents concepts and ideas clearly so that others understand what is being communicated.

* Political acumen.

* Has a highly developed understanding of the changing NHS environment and its impact on service provision and staff

* Impact -- uses a variety of methods to gain support for ideas, strategies, and values.

* Understanding of how to use technology to support delivery of improvements to services.

* Application of absence management, sickness, disciplinary and grievance policies in accordance with UHB HR policies

* Uses technical, non-verbal, and visual aids effectively.

* Self-confidence -- states own position on issues; unhesitatingly takes decisions when required within area of authority and commits self and others accordingly.

* Flexibility -- adapts to ensure achievement of objectives within constantly changing situations and environments.

* Self-motivated -- possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets.

* Strong sense of commitment to openness, honesty, and integrity in undertaking the role

* Commitment to ongoing life-long learning and personal development

* Motivation -- driven by a genuine interest and concern for the quality and appropriateness of patient services.

* Awareness of confidentiality

Desirable

* Strategic and business planning -- able to think and plan strategically, tactically, and creatively and gain agreement to relevant plans.

* Able to collaborate constructively with internal and external partners to create conditions for successful partnership working.

* Flexibility -- identifies feasible alternative options in planning and decision making, holds different options in focus simultaneously and evaluates their relative pros and cons.

* Ability to drive and have access to transport.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

UK Professional Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

For help with your application, contact: 

Joe Edwards 

Joe.Edwards@uhb.nhs.uk