Band 3 Housekeeping Team Leader

The closing date is 5th Feb 2023

Job summary

One position available working Saturday + Sunday 0600-1400.

Responsible for the daily supervision and the efficient and effective delivery of the Housekeeping Service to standards set by the Foundation Trust. This is through the daily efficient distribution of staffing resources to all areas as required. Post holder will need to train staff in standards of cleaning for all areas within the Trust including clinical, residential, office, corridors and public areas. Maintaining effective communications between the Housekeeping Service, its staff and patients; leading by example to motivate the team in delivering quality standards.

Main duties, tasks & skills required

1. To delegate areas of work daily to staff through the completion of duty allocation rosters; ensuring adequate staffing levels are provided to all areas of the Trust; making alterations as occasions and events dictate. Obtain additional manpower to ensure department responsibilities are fully covered; informing department management of gaps in services likely to impact on standards.

2. To ensure all staff know their duties; particularly when allocated to unfamiliar areas where requirements may differ. Ensure staff have the sufficient skills, training and materials to complete required tasks to a high standard within their allocated time. Regularly review the ability and performance of staff to agreed standard and retrain as and when appropriate.

3. To be visible on the 'shop floor'; monitoring departments and areas serviced by the Housekeeping Department; monitoring work ensuring cleaning tasks are undertaken and completed in line with the required standards.

5. Ensure all staff absences or attendance alterations are recorded accurately and, where appropriate, escalated to Human Resources to be allocated to an advisor.

6. Manage staff where performance issues have been identified such as failure to comply with the dress code, attendance issues or failure to comply with infection control procedures. Monitoring, recommending and providing information as and when required at further stage review meetings.

Please read full JD/PS.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

* Basic Education to GCSE level -- including Maths and English qualifications (E)

* Trained or willingness to undertake training in a competence qualification in cleaning, infection control and / or support service by an awarding body, NVQ or equivalent. (E)

* Heartlands, Solihull and Heartlands Hospital Only: -

* Willingness to achieve Level 2 Cleaning qualification or equivalent (e.g. National Vocational Qualification NVQ or certificated British Institute of Cleaning Science qualification (BICs) (E)

* Solihull and Heartlands Hospital Only : -

* Certified in or a willingness to achieve Level 2 Supervising Food Safety in Catering (E)

Desirable

* Certificate in First Line Supervisory Management or willingness to achieve Certification. (D)

Experience

Essential

* Knowledge of the NHS Cleaning Standards (E)

* Knowledge of health and safety (E)

* Knowledge of COSHH (E)

* Knowledge of the NHS policies, health and safety, risk management and payroll (E)

Desirable

* Formal Management Training (D)

* Knowledge and understanding of equality and diversity issues (D)

Additional Criteria

Essential

* Effective communicator (both written and verbal English) (E)

* Effective engagement and influencing skills (E)

* Effective listening skills (E)

* Results orientated with good communication and interpersonal skills(E)

* IT Literate (E)

* Ability to deal with confidential, sensitive and distressing information (E)

* Ability to work under pressure (E)

* Knowledge of Health and Safety issues (E)

* Ability to prioritise workload and meet performance targets (E)

* Ability to negotiate and influence people using tact and discretion (E)

* Demonstrable experience using all types of cleaning equipment (E)

* Active Team Player (E)

* Demonstrates sensitivity to the needs of individuals and groups (E)

* Willingness to undertake occasional cleaning duties (E)

* Able to manage stressful situations and make sound decisions (E)

* Able to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives (E)

* Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels (E)

* Self-Motivated and able to work on own initiative and work effectively as part of a team (E)

* An ambassador for the Housekeeping Department; representing Facilities Management effectively and appropriately (E)

* Able to assimilate sensitive and complex information (E)

* Flexible and professional approach to work (E)

* Reliable and good time keeper (E)

* Must be hardworking, dedicated and an effective team worker (E)

* Willingness to undertake further training (E)

* Ability to work shift patterns (E)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Jade Harold 

 

01214241340 

Pay scheme

Agenda for Change 

Band

Band 3 

Salary

£21730.00  to £23177.00 Yearly 

Contract

Permanent 

Working pattern

Part-Time, Flexible Working 

Reference number

304-48809DH 

Job locations

Heartlands Hospital 
Bordesley Green E 
Birmingham 
West Midlands 
B9 5SS 

Attachments

This vacancy is closed to applications.