An exciting opportunity has arisen for 2 full-time Medical Secretaries to join the Sleep Service within our busy Respiratory Medicine department.
We are seeking enthusiastic, organised and proactive individuals with previous experience in a secretarial role. The successful candidates will provide comprehensive administrative and secretarial support within a fast-paced clinical environment, ensuring high standards of patient care and efficient service delivery.
Essential requirements:
*Previous experience in a secretarial role
*Audio typing experience
*GCSE English and Maths (Grade C/4 or above)
*Good knowledge of Microsoft Office applications
*Excellent communication and organisational skills
*Ability to work independently and prioritise workloads effectively
*Proactive approach with strong attention to detail
Desirable:
*Understanding of patient pathways and waiting list management within an NHS setting
This is an excellent opportunity for motivated individuals who enjoy working as part of a team and are committed to delivering a high-quality service to patients and clinical staff.
If you are organised, adaptable and thrive in a busy environment, we would welcome your application.
To type clinic letters and reports from audio dictation & produce accurate correspondence in a timely manner
To book, reschedule and cancel appointments/clinics.
To monitor waiting lists & clinic capacity;
To maintain & track results of patient investigations and on receipt, prioritise & action according to clinical need with guidance from the medical team.
To maintain Consultant diaries as required.
To open post and action accordingly.
Providing a first point of contact (face to face, telephone & email) for patients, colleagues and other health care professionals.
Process referrals accordingly.
Updating and inputting of patient information on to the appropriate systems and spreadsheets.
Scanning documents as required to patient records.
Collating information and documents for reporting purposes
To be able to organise daily workload and prioritise tasks to meet timescales & deadlines.
Completing necessary actions required from correspondence and any requests received.
And any other work as defined in the job description.
There will be an audio-typing & medical terminology test; and speed/accuracy test.
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Please note for a specific detailed job description for this vacancy please see attached job description.
* Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
* Business Administration NVQ level 3 or equivalent experience in a clerical environment
* AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
* Experience of dealing with the Public/Customer service experience
* Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
* Experience of using IT systems
* Experience of working in a busy environment
* Experience of working in Healthcare
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jayne Cross
Jayne.Cross@uhb.nhs.uk
0121424320
Agenda for Change
Band 3
Permanent
Full-Time, Flexible Working
304-9016712-1
Heartlands Hospital Bordesley Green E Birmingham West Midlands B9 5SS
This vacancy is closed to applications.