Band 7 Operations Manager

The closing date is 22nd Mar 2023

Job summary

We are looking for an enthusiastic Operations Manager to join the management team in Division 7 - Out of Hospital Services at UHB, with a key focus on Solihull Urgent Community Response and Virtual Wards. This position holds an exciting opportunity for an individual to work within the organisation, but also strengthen collaborative working across Birmingham and Solihull Integrated Care System. This will involve partnership working with acute and community services, local authorities, commissioning, and primary care providers, to support continued performance of services and development of strategy in line with "Building Healthier Lives".

Out of Hospital Services at UHB brings together Solihull Community Services, Urgent Community Response, Complex Discharge Hubs across all our acute hospital sites, Early Intervention and Intermediate Care, Solihull Special Care Dentistry, Virtual Ward, General Practice and Older People's Assessment and Liaison (OPAL) Strategy, under one management structure.

With rapidly evolving Urgent Community Response and Virtual Ward services, this post will support the General Manager with leadership, strategy and operational delivery. In addition the post holder will work closely with Matrons, Advanced Clinical Practitioners, Nursing, Therapies, and administrative teams to deliver key objectives to support patients within the community, avoiding hospital admissions.

Main duties, tasks & skills required

You will need to be flexible to changing priorities, remain calm under pressure, and resilient. In return we will offer you receive an excellent support network, training and development opportunities, and a chance to excel within a highly motivated team.

The successful candidates will be responsible for the strategic management of targets and performance and day to day operational management which includes staff management such as wellbeing, sickness, absences, rostering, governance and financial management.

In addition the main duties of the role will include;

*Process and change management, ensuring engagement of the multi-disciplinary team

*Programme manage service developments as requested by the General Manager

*Review and revision of policies/procedures and working practices across the allocated specialities/departments to ensure standards of practice are maintained.

*Ensure complaints and incidents are investigated in line with Trust policies to identify, agree and implement corrective action plans

*Lead on the annual capacity and business planning process within delegated specialties

*Monitor and analyse data

*Represent the Division at internal and external meetings

*Ensure that agreed income, expenditure, cost improvement, productivity and efficiency plans are developed, authorised and delivered and where necessary undertake timely corrective action to rectify under-performance

*To assist in the identification and delivery of cost improvement schemes

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

*Educated to degree level or equivalent (E). 

Experience

Essential

*Post graduate management experience or equivalent

*knowledge obtained through a combination of continuous

*professional development & training courses (E).

*Considerable experience of Knowledge and experience of

*budgetary management including sound working

*knowledge of revenue expenditure, budgets, capital

*including forecasting trends (E).

*Experience of developing service opportunities, through

*business planning, monitoring, and leading the

*implementation of successful change management

*processes (E).

*Evidence of success in the management of a

*multidisciplinary environment (E).

*Evidence of significant achievement and personal

*contribution to organization success (E).

Additional Criteria

Essential

*Evidence of delivering excellent standards of patient care (E).

*Ability to make independent decisions when appropriate (E).

*Good communication and influencing skills including the ability to establish and maintain positive working relationships with colleagues at all levels of the organisation (E).

*Excellent verbal and written communication skills (E).

*Good presentation skills making use of software packages and an ability to meet the needs of recipients with different levels of understanding (E).

*Operational/organizational skills and ability to prioritise work under pressure (E).

*Ability to understand complex issues, problem solve and propose solutions (E).

*Ability to work in a competitive market

*A good understanding of clinical governance, risk management and health and safety principles (E).

*Clear understanding of the NHS agenda (E).

*A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals (E).

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

For help with your application, contact: 

Nicola Butts 

nicola.butts@uhb.nhs.uk 

07384820734 

Pay scheme

Agenda for Change 

Band

Band 7 

Salary

£41659.00  to £47672.00 Yearly 

Contract

Permanent 

Working pattern

Full-Time, Flexible Working 

Reference number

304-47533DO 

Job locations

Solihull Hospital 
Lode Ln 
Solihull 
West Midlands 
B91 2JL 

Attachments

This vacancy is closed to applications.