Band 3 Medical Workforce Administrator

The closing date is 28th Mar 2023

Job summary

The Medical Workforce Team is responsible for the planning, monitoring and coordination of all Medical Staffing issues across the trust; we are looking for an enthusiastic, proactive and motivated administrator to join our dynamic team covering all 4 sites across UHB.

Flexibility and team working are essential to deliver a high quality service.

The successful candidate will have a professional approach, excellent interpersonal and communication skills and a confidential and compassionate outlook. They will be well organised with the ability to work on their own initiative as well as within a challenging team environment that is pressured and work to strict timescales in order to meet the needs of the service.

The successful candidate will have a good standard of education, excellent keyboard skills and be proficient in Microsoft packages. Training will be provided on in-house systems.

Main duties, tasks & skills required

* To support the Medical Workforce Leads in delivering a proactive first class service to the organisation in order to maintain the Trusts agreed establishment levels.

* To undertake typing which may include touch type from audio and/or copy

* type from written documentation which may include letters, emails, reports

* and any other correspondence as required.

* To exercise initiative and judgement based on acquired knowledge and

* experience when dealing with enquiries.

* Receiving and dealing with telephone enquiries as appropriate.

* To maintain diaries as required.

* Input and look up data on Trust IT systems in accordance with Trust policy.

* Analyse and extract complex data sets from a number of different sources.

* To ensure post is opened daily and dealt with accordingly.

* Arrange meetings and appointments as necessary.

* To assist colleagues as directed by the Supervisor/Line Manager in times of

* pressure of work.

* Co-operate in the introduction of new technology and new working practices

* to ensure the smooth running of the department.

* Photocopying, Scanning and filing letters and documents as required

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

* Good General Education (eg. GCSE English and Maths A-C)

* RSA level II or equivalent experience

* Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

* Experience of dealing with the Public/Customer service experience

* Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)

* Experience of using Trust IT systems

Desirable

* Experience of working in a busy environment

* Experience of working in Healthcare

Additional Criteria

Essential

* Good communication / customer care skills both written and verbal demonstrating sympathy and compassion

* Good keyboard/ IT skills

* Good organisation skills and ability to multitask

* Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors

* Ability to problem solve

* Understand confidentiality and apply the principles in every day working practice

* Ability to pay attention to detail where there are predictable interruptions to the work pattern

* Ability to deal with stressful situations and sensitive issues

OTHER SPECIFIC REQUIREMENT

ESSENTIAL

* Work effectively and flexibly as part of a team to meet the needs of the services

* Confident in dealing with people at all levels

* Must be able to demonstrate an understanding of equality and diversity

* Mature open and flexible approach to work

* Demonstrates care and compassion

* Good inter-personal and communication skills.

* Good organisational skills

* Team Player

* Conscientious

* Demonstrates reliability, motivation and commitment

* Ability to travel to multiple sites

Desirable

* Ability to work under pressure and deal with stressful situations 

For help with your application, contact: 

Terri Jones 

terri.jones@uhb.nhs.uk 

07876145140 

Pay scheme

Agenda for Change 

Band

Band 3 

Salary

£21730.00  to £23177.00 Yearly 

Contract

Permanent 

Working pattern

Full-Time, Flexible Working 

Reference number

304-1066196DH2 

Job locations

Trustwide 
Mindelsohn Way 
Birmingham 
West Midlands 
B15 2TH 

Attachments

This vacancy is closed to applications.