Band 4 Medical Secretary Supervisor

Job summary

The post holder will provide a comprehensive and efficient secretarial service to the Consultant(s) and their medical team. By personally assisting with the administrative workload, the Medical Secretary -- Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times.

The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers. They will be responsible for the day to day training and supervision of other medical secretaries/clerical support workers.

Main duties, tasks & skills required

The Medical Secretary -- Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers. The post holder will be responsible for the day to day training and supervision of other medical secretaries/clerical support workers.

We are looking for someone with a minimum of 2 years medical secretarial experience, excellent touch-typing and audio typing skills, a good knowledge of medical terminology, a good working knowledge of the RTT pathway, experience with managing waiting lists, and someone who is a team player but has the initiative to complete their individual tasks in a timely manner. We would like the successful candidate to be pro-active, approachable, and supportive to both patient and colleagues, to have a conscientious approach to their work, and ability to demonstrate administrative experience and be able to meet the main duties of the role as identified in the job description.

You must possess excellent organisational skills and be experienced in dealing with confidential information.

We are a supportive, friendly team who look forward to welcoming the successful candidate into our team.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

Good General Education (eg. GCSE

English and Maths A-C) GCSE Level 9-4

* Business Administration NVQ level 3 or

equivalent experience in a clerical

environment

* AMSPAR Certificate/equivalent

qualification or equivalent knowledge of

medical terminology

* Working knowledge of medical

terminology

Experience

Essential

Experience of working as a Medical

Secretary

* Experience of dealing with the

Public/Customer service experience

* Experience of working with a range of

Microsoft Office packages (e.g. Word,

Excel and Outlook)

* Experience of using IT systems

* Experience of working in Healthcare

* Good Organisational skills

* Able to use own initiative and deal with

the unpredictable

* Able to work under pressure and to multitask

* Able to work to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Fozia Begum 

fozia.begum2@uhb.nhs.uk 

07920369586