Band 2 Equipment Store Coordinator

Job summary

The post holder will be required to work flexibly as part of a team to deliver, set up, monitor the location and collect and inspect a range of equipment held in the centralized Equipment Store (as per the Operational Policy). The post holder will be responsible for the cleaning of pressure relieving systems and the delivery and collecting of the equipment. The post holder will be expected to maintain an up to date database of the equipment locations. The post holder will support the ward staff/clinical areas to promote the appropriate utilisation of equipment to assist in programmes of care to prevent and treat pressure ulcers and prevent patient harm. They will also be required to take part in service activities as directed by the Trust Medical Engineering Manager or Deputy Medical Engineering Manager. 

Main duties, tasks & skills required

Dealing with telephone enquiries (including those via bleep/voicemail) to the equipment store, taking requests for equipment from ward areas, exchanging sensitive and confidential information regarding patient conditions and actioning enquiries or re-directing calls as appropriate.

Liaise effectively with relevant personnel regarding the day to day operation of the store and location of missing equipment, providing information as required.

Liaise effectively with Medical Engineering regarding delivery and collection of medical equipment for repair/servicing.

When advised contact company representatives and external agencies to obtain information and/or to organise return of loan equipment.

Greet patients, relatives and all hospital personnel in a professional, friendly and cooperative manner and answer any queries regarding equipment provision/function or redirect to appropriate staff as required.

Update eQuip loans database (inventory) daily to ensure an accurate log is kept of the location of each pressure relieving mattress/cushion, infusion device, TNP therapy pumps and bariatric equipment. This includes obtaining confidential patient information such as names, hospital numbers, risk assessment scores and grade of pressure ulcer (if present). Ensure that any information is backed up daily via the Trust network.

Trace equipment that was taken from store out of hours and update eQuip.

For a full list of main duties please refer to the job description.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

3 GCSEs at grade C or above including English and Maths or NVQ level 2

Familiarity with Microsoft Office applications inc Word, Excel, Access

Prepared to pursue self-development

Experience

Essential

Experience of working in a stores environment and/or working with the public in a customer focused capacity

Previous experience as a team worker and ability to work on own initiative.

Ability to maintain patient confidentiality and privacy and dignity

Keen interest in medical equipment and patient welfare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Syd James 

syd.james@uhb.nhs.uk 

01213718869