Band 6 Service Manager

Job summary

This exciting new role is an ideal opportunity for an introduction to operations management across four busy acute hospital sites. The successful candidate will be required to work autonomously, supporting the Lead Nurses for Site Integrity with day to day operational issues as well as line manage the site coordinators across the Queen Elizabeth, Birmingham Heartlands and Good Hope hospitals. The successful candidate will also be required to support the development of digital solutions to manage patient flow and use data to suggest service improvements.

Applicants should display enthusiasm for working between divisions and supporting cohesive relationships to improve site integrity.

Main duties, tasks & skills required

To provide operational management support for the Clinical Site Management team across UHB.

The service manager will provide business and managerial support to the Lead Nurses for Site Integrity in order that the activity, quality and financial objectives of the clinical site management team are met. The service manager will also directly line manage the site coordination team (BHH and GHH) and divisional capacity managers (QE).

The service manager will ensure accurate information is available and recorded monitoring the implementation of any agreed actions which need to be undertaken to ensure that targets are met. They will work under their own initiative with minimal guidance, manage and perform audits and co-ordinate projects that require excellent planning and organisational skills.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

GCSE in English and Maths

Degree or equivalent professional management qualification

Further management training and/or relevant managerial experience to post graduate diploma level

Experience

Essential

Previous experience of working to NHS key performance and national standards

Experience in handling confidential information

Previous line management experience of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

For help with your application, contact: 

Louise Milligan 

louise.milligan@uhb.nhs.uk 

07766994109