Band 6 Specimen Reception Manager

Job summary

An exciting opportunity has arisen as a Band 6 Specimen Reception Manager within Specimen Reception Department, Pathology, Laboratory Medicine Directorate.

University Hospitals Birmingham NHS Foundation Trust is one of the largest acute hospital Trusts in England, serving the populations of Birmingham and Solihull. The Trust is composed of four main hospital sites; Queen Elizabeth Hospital, Heartlands Hospital, Good Hope Hospital and Solihull Hospital. Specimen Reception Department receives, prepares and ensures that all samples are logged into laboratory information systems for their onward journey within the laboratory complex.

We are seeking for a proactive, experienced and dynamic individual with an appropriate level of knowledge and skills to join the Specimen Reception team. As part of this job, you will be expected to work as a part of a wider Pathology team as well as other service users. You will need to have knowledge and understanding of NHS processes and targets and would be desirable if you have previous experience in a large busy laboratory.

You will be passionate about our service, creating a high performance culture that delivers exemplary patient care whilst championing the principles of UHB. The Specimen Reception Manager role is pivotal to ensuring we achieve that aim.

Main duties, tasks & skills required

The post holder will be expected to work across all UHB sites to manage the responsibility for the day to day management and operational of the Specimen Reception Department. You will assist and support the Specimen Reception Lead in developing and implementing short and long term strategies. Promote positive behavioural approaches to the support the team and to service users. Participate in and facilitate Quality Assurance and Audit within the Department. Implement Trust policies and procedures at department level, demonstrate awareness and compliance with Trust policies, procedures, guidelines and standards and work towards promoting these to others. Assist in the harmonisation and implementation, development and evaluation of new and existing processes. May be expected to lead on investigations or hearing disciplinary. Participate in the collection of audit and research data as required. Assist in departmental service improvement and efficiency projects such as LIMS.

The post holder will require strong staff management, organisational and supervisory skills. You will also be able to communicate effectively with service users both within and outside of the organisation.

If you want to be part of a dynamic and forward thinking team and are willing to embark on a challenge, then we look forward to your application.

For further details or informal discussion, please contact: Maria Aslam, Specimen Reception Lead, on Maria.aslam@uhb.nhs.uk

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

*Good General Education (e.g. GCSE English and Maths A-C, GCSE Level 9-4).

*Business Administration Level 3 or equivalent experience in an administrative environment.

*Degree or Health related equivalent qualification.

*Post Graduate Diploma or equivalent or Demonstrable equivalent experience.

Desirable

*Scientific Degree.

Experience

Essential

*Knowledge and understanding of NHS processes and targets.

*Proven management experience in the NHS.

*Experience of dealing with patient and user of the service complaints.

*Experience of managing change.

*Experience of supervision of staff.

*Use of patient information systems.

Desirable

*Previous experience in a large busy laboratory.

*Project Management Experience. Experience of working in a hospital or laboratory environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

For help with your application, contact: 

Maria Aslam 

maria.aslam@uhb.nhs.uk