Band 5 Medical Secretarial Team Leader - Neurosurgery

Job summary

The post holder will take a lead role in personally ensuring that a high quality medical secretarial service is provided to consultants and their teams within the specialty at all times. The post holder will undertake a line management role for Medical Secretaries and other A&C support staff within their designated specialty team. The role requires leadership of the whole admin/secretarial team and has overall responsibility for ensuring that the needs of the patients are met by achieving both internal and external NHS objectives. 

Main duties, tasks & skills required

To line manage Medical Secretaries and ensure an equal and fair distribution of work across the team to meet clinical governance standards.

To manage workload priorities ensuring the more urgent and important tasks are completed first within required timescales.

To undertake a full Medical secretarial/PA role

To identify and implement improvements in working practices within the department.

Take a lead role in the recruitment of administration staff.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification

Qualifications

Essential

*GCSE or equivalent Pass English Language

*RSA III Typing or equivalent word processing competency level

*AMSPAR Diploma (or equivalent)

OR

*NVQ 4 management certificate (or equivalent)

Experience

Essential

*Relevant extensive experience as a senior Medical Secretary

*Fully conversant with patient confidentiality

Additional Criteria

Essential

*Ability to operationally line manage staff.

*Full range of medical secretarial / office skills:-

oExcellent Audio/ copy typing skills

oCompetent word processing skills

oExcellent verbal communication / negotiating skills

oExcellent English language skills (grammar, spelling).

oExcellent telephone skills / manner - empathy with patients/relatives.

oExcellent organisational / co-ordination / work prioritisation skills.

oDemonstrate ability to appropriately resolve patients/relatives and staff enquiries

*Ability to make informed decisions independently regarding prioritisation of workloads, meeting patient targets, recruitment of staff.

*Ability to lead and motivate a team of staff.

*Ability to multitask effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

For help with your application, contact: 

Susan Hetherington 

susan.hetherington@uhb.nhs.uk 

01213714956